How do I track an ordered Lincoln? - Page 2 - Ford Inside News Community
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post #11 of 16 (permalink) Old 03-20-2017, 01:13 PM
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Re: How do I track an ordered Lincoln?

Quote:
Originally Posted by LincolnFanFl View Post
Now also confirmed on ETIS:

My MKZ was built on March 17th.
Does it say when it will arrive?

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post #12 of 16 (permalink) Old 03-20-2017, 01:31 PM
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Re: How do I track an ordered Lincoln?

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Does it say when it will arrive?
ETIS doesn't indicate that, or at least it didn't with my dad's Raptor. COTUS B (I think it was called) might tell you though.

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post #13 of 16 (permalink) Old 03-21-2017, 10:14 AM Thread Starter
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Re: How do I track an ordered Lincoln?

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Originally Posted by Andrew L View Post
Does it say when it will arrive?
Quote:
Originally Posted by rmc523 View Post
ETIS doesn't indicate that, or at least it didn't with my dad's Raptor. COTUS B (I think it was called) might tell you though.
Today is the first day where I can actually see all the features on Etis. However, It doesn't say anything about a delivery-date.

COTUS hasn't worked for me at all. When I enter the VIN over there, I constantly get the error-message 'A matching vehicle could not be determined. Please contact your dealer to get status updated about your order.'

I just got off the chat with Lincoln concierge and they indicated a delivery-date of April 26th. I would assume though that the vehicle arrives earlier than that.
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post #14 of 16 (permalink) Old 04-24-2017, 09:03 PM Thread Starter
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Re: How do I track an ordered Lincoln?

Wohooo...

This came in on Saturday and will be picked up coming Saturday:



Sorry for the crappy pic but there will be BETTER and MORE images coming in a new thread once it's in my driveway. Still has to be detailed/cleaned but I can already tell it's a major upgrade compared to my MY15.
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post #15 of 16 (permalink) Old 04-24-2017, 09:12 PM
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Re: How do I track an ordered Lincoln?

Quote:
Originally Posted by LincolnFanFl View Post
Wohooo...

This came in on Saturday and will be picked up coming Saturday:



Sorry for the crappy pic but there will be BETTER and MORE images coming in a new thread once it's in my driveway. Still has to be detailed/cleaned but I can already tell it's a major upgrade compared to my MY15.
Very nice! Congrats! Can't wait to see more pics.

Current Car: 2013 Lincoln MKZ Hybrid Reserve Ice Storm 2.0h CVT
Previous Cars
2008 Ford Focus SE Sedan White 2.0L Duratec I4 4 Speed Automatic
2004 Lincoln LS V6 Luxury Cashmere Tri-Coat 3.0L Duratec V6 5 Speed Automatic with SST
1999 Mercury Sable LS Premium Toreador Red Clear Coat Metalic 3.0L Duratec V6 4 Speed Automatic
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post #16 of 16 (permalink) Old 12-03-2018, 02:39 PM
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Re: How do I track an ordered Lincoln?

Ordered 2019 Nautilus middle of October and Dealer stated that build and assembly would take 2-3 months. I don't have an issue with that amount of time although am eager to get it. However, it has been difficult to get any any information on the status of the build and assembly. I was able to get a VIN number from the Dealership and then went about trying to find a web site that would give me information on the build of it. I registered on the Lincoln site, but there is no information on that site that provides status of the build. I finally called the Concierge at 1-800-521-4140 and was able to get status of "In progress". In this day and age where we can track an Amazon package and know exactly where it is and its ETA, you would think that a big company like FORD and especially its signature brand Lincoln would have the capability to give a detailed roadmap to where the parts are and the exact status of the assembly process. As much as I want to buy American, so far I am not impressed. I took the survey at the end of the phone call, and the questions are biased and don't allow feed back other than 1-5 on a very select number of characteristics specifically about the interaction with the Concierge. There was no way to provide feedback like I am doing now. FORD needs to get their act in gear otherwise electric and foreign car makers are going to make them irrelevant. I will update this as time passes. Maybe they will redeem themselves.
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