Lincoln Needs stand alone dealerships
I currently owns a 2016 Lincoln MKS and the service at these Ford/Lincoln Dealerships are awful, if Lincoln don't move to stand alone dealerships to service their Lincoln customers, sales are going to continue to decline, especially the Lincoln cars. These combined dealerships cannot give the type of service that Lincoln want for their customers, because they are too busy giving service to fords cars
and these type dealerships, cannot give VIP service because these technicians are not properly trained. I drove my MKS in for the mandatory oil change,and the service manager had charged me for the service. I did not receive the free carwash until a salesman reminded the service manager that it was a requirement from Lincoln Motor Co. I just don't understand how Lincoln, allow their cars to be sold along side ford cars, it take away the prestige of these beautiful cars especially the Continental, and these dealerships treats these cars as second rated cars
Ford need to discontinue putting these Lincoln cars in dealerships associated with Ford cars because Lincoln customers need that special treatment and they will never be a considered a marque car company until they do so, they will always be labeled as dressed up Fords.
A loyal Lincoln Owner
Last edited by mansoncleaningservice; 07-14-2018 at 10:56 PM.