Why can't I change my avatar? - Ford Inside News Community
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post #1 of 9 (permalink) Old 01-20-2016, 12:59 PM Thread Starter
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Why can't I change my avatar?

I was able to change it for Christmas, now I can't change it back. I have had different ones show up in my CP but the Christmas one still on posts. Now I have no av set and yet I still have the Christmas one. I msged tech support and they haven't answered, so now I'll ask everyone.

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post #2 of 9 (permalink) Old 01-20-2016, 04:09 PM
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Re: Why can't I change my avatar?

hi, Texican1911, sorry I don't know how to fix that
but I moved your thread to the [Site Issues] section
&
adding a "mention" to the Administrator team
@administrator
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post #3 of 9 (permalink) Old 01-21-2016, 12:02 PM
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Re: Why can't I change my avatar?

Do you get any error codes when you try to change the avatar?

Kyle


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post #4 of 9 (permalink) Old 01-25-2016, 04:29 PM Thread Starter
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Re: Why can't I change my avatar?

Quote:
Originally Posted by administrator View Post
Do you get any error codes when you try to change the avatar?

Kyle
No, it will show the new av like it should in the change av screen. But when I go back to post, I get the old one.

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post #5 of 9 (permalink) Old 01-26-2016, 11:22 AM
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Re: Why can't I change my avatar?

Not sure why it isn't taking. Can you post the image here and I'll try changing it from my end?

Kevin


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post #6 of 9 (permalink) Old 01-28-2016, 11:47 AM Thread Starter
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Re: Why can't I change my avatar?

here ya go
Attached Images
File Type: jpg avatar 02.jpg (18.4 KB, 19 views)

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post #7 of 9 (permalink) Old 01-29-2016, 11:52 AM
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Re: Why can't I change my avatar?

Quote:
Originally Posted by Texican1911 View Post
here ya go
Hi,

I noticed that the attached image was used and your profile picture and not the avatar. I was able to change your avatar to the requested image. Profile image and avatar images are two separate things so changing one unfortunately will not change the other.

~Sheena
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post #8 of 9 (permalink) Old 01-29-2016, 01:53 PM Thread Starter
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Re: Why can't I change my avatar?

Ahh. My bad. Thanks!

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Last edited by Texican1911; 01-29-2016 at 08:25 PM.
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post #9 of 9 (permalink) Old 01-30-2016, 04:21 PM
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Re: Why can't I change my avatar?

No problem

Danniella


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