Unable to Change My Avatar - Ford Inside News Community
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post #1 of 8 (permalink) Old 01-17-2018, 03:59 AM Thread Starter
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Unable to Change My Avatar

I'm trying to change my avatar but both the website upload and file upload fail from both my computer and phone, please help.

"Unable to save image" or "Image source is too large"

Last edited by Nihar Mazumdar; 01-17-2018 at 04:02 AM.
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post #2 of 8 (permalink) Old 01-17-2018, 04:55 AM
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Re: Unable to Change My Avatar

Nihar, please post the image you want to use as an attachment
& we'll go from there tomorrow

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post #3 of 8 (permalink) Old 01-17-2018, 05:00 AM Thread Starter
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post #4 of 8 (permalink) Old 01-17-2018, 01:21 PM
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Re: Unable to Change My Avatar

I'm having an issue updating it as well. I've notified the techs.

Niall
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post #5 of 8 (permalink) Old 01-17-2018, 01:46 PM
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Re: Unable to Change My Avatar

Thanks, Niall

in the meantime, @Nihar Mazumdar
from the [Edit Avatar] window:
Note: The maximum size of your custom image is 150 by 150 pixels or 58.6 KB (whichever is smaller).

here's a resized version (I always go one pixel smaller due to not trusting technology )
Attached Images
File Type: jpg ford-focus-sedan-004-149.jpg (8.2 KB, 16 views)
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post #6 of 8 (permalink) Old 01-17-2018, 03:19 PM
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Re: Unable to Change My Avatar

Back working. Let me know if it happens again.

Niall
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post #7 of 8 (permalink) Old 01-17-2018, 04:10 PM Thread Starter
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Re: Unable to Change My Avatar

Thank you
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post #8 of 8 (permalink) Old 01-23-2018, 03:14 PM
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Re: Unable to Change My Avatar

Glad everything worked out
Please let us know if you need anything.

Ed
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