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post #16 of (permalink) Old 05-17-2018, 03:45 PM Thread Starter
brucelinc
Ford Focus ZX
 
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Join Date: Feb 2016
Location: Minneapolis
Posts: 251
Re: traded my 2016 for a 2018

I just recieved this email:


My name is Melissa, I am from Ford`s Customer Relationship Center (CRC). I am following up regarding our chat from earlier today.



Thank you for allowing me to look into your inquiry further. You asked about the steering settings, and how it is defaulting back to normal whenever you restart your vehicle. I reached out to a Subject Matter Expert for advice. I have confirmed that this is a concern that your local dealership can fix by updating the cluster. If the dealer checks for service messages, they will see one for IPC update, and that should resolve this concern.


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