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Car Brands Ranked by Owner Satisfaction
Consumer Reports' Annual Owner Satisfaction Survey gives insight into the carmakers people love and the ones they are less thrilled with
By Mike Monticello
December 22, 2016

Our brand rankings represent owner sentiment across each brand’s product line. (Model satisfaction is determined by the percentage of owners who responded “definitely yes” to the question of whether they would buy the same vehicle if they had it to do all over again.) To determine brand love—or disdain—we took a straight average of the satisfaction score for each brand’s models.

In order to qualify, the brand had to have at least two models with data. For this analysis, we focused on cars from model years 2014-2017 to represent the current state of the brands, which included over 300,000 vehicles from the survey.

Our survey revealed that the Tesla, Porsche, Audi, and Subaru brands remained in the top four spots, again this year. Some other brands were on the move. Lincoln climbed from 21st place last year to 12th this year, and Hyundai shot up to 13th from 24th, based on the strength of new and recently redesigned models.

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Looking at the upper part of the list, at 73% who would buy again, it seems like Lincoln is actually tied at 8th place with Chrysler, Chevrolet, Lexus, GMC and Hyundai. Ahead of BMW who is tied with the Ford brand at 72%, and Mercedes-Benz and Cadillac down at 69 and 68% respectively.
 

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The first 4 are just all 'cults'. They can be discounted and almost impossible to dislodge from the top
 

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The first 4 are just all 'cults'. They can be discounted and almost impossible to dislodge from the top
I do see what you mean, because if I owned a Tesla or Porsche, there is no other EV that can match the Tesla, and Porsche.....there is no substitute.
 

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In order to qualify, the brand had to have at least two models with data. For this analysis, we focused on cars from model years 2014-2017 to represent the current state of the brands, which included over 300,000 vehicles from the survey, AND THE MOST IMPORTANT QUALIFIER of this self serving survey is be a member of Consumer Reports.
 

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^ :thumb: @MKII
does JDPowers make an analogous list?
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Porsche & Audi will have to deal with probable budget problems (at least) due to criminal...I mean VW of course, issues
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imho Tesla could experience W.G.U.M.C.D. velocity hard truths: with the 3, as well as X, AND depending on the S's nextgen
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it'd be interesting if rating-companies worked in a variable for # of customers - tho that'd just lock toyonda into 1&2

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crossreference: J.D.Power 2016 U.S. Initial Quality Study
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Eeeegads.

Ch#$r%*et is 9th at 73% ... really? Didn't realize so many people love being lied to! & we wonder what is happening in this world?

*sighs*


Cort, www.oldcarsstronghearts.com
pig&cowValves.paceMaker * 1979 CC to 2003 MGM + 81mc
"Will I be merry or will I be blue?" | Deborah Allen | 'Rockin' Little Christmas'
 

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